I lost my membership card, what can I do? My card is faulty/ I found a Source London card. Where can I return it ?

If you have lost your membership card, you can call our customer service team on 0203 056 8989 to request a new card. Please note that fees will apply when issuing a new card.

If you card is faulty or you have found a Source London card, please send it to :

  • Bluepointlondon Limited
    Customer Service Department
    5 Cavendish Square
    W1G 0PG
    United Kingdom
lost card request get new card